Without proper training, it
takes four times longer to use a software package. Just because someone has worked
on a program for awhile, does not necessarily mean that
they "know" the software package.
If an employee saves only ten minutes
a day, this equates to one week a year.
An Arthur Young
study of training time showed that employees who attend
formal training classes increased their productivity
by 75% as compared to those who did not attend formal
training. This statistic would be based on such software
packages as Word or Excel. For some of the more technical
packages such as InDesign for desktop publishing or
Corel Draw for art work and sophisticated drawings,
the percentage would be much greater. The same statistic
would apply to the more advanced features of software
packages such as Macros or Programming.