Without proper training, it
takes four times longer to use a software package. Just because someone has worked
on a program for awhile, does not necessarily mean that
they "know" the software package.
If an employee
saves only ten minutes a day, this equates to one week
An Arthur Young study
of training time showed that employees who attend formal
training classes increased their productivity by 75%
as compared to those who did not attend formal training.
This statistic would be based on such software packages
as Word or Excel. For some of the more technical packages
such as InDesign for desktop publishing or Corel Draw
for art work and sophisticated drawings, the percentage
would be much greater. The same statistic would apply
to the more advanced features of software packages such
as Macros or Programming.